RFP-017-2988904-JC - Countywide Janitorial Services

County of Orange - County Executive Office - CPO has issued request for proposal (rfp), solicitation RFP-017-2988904-JC.

The County of Orange, County Executive Office - CPO (hereinafter referred to as “County”), is soliciting proposals from qualified firms (hereinafter referred to as “Respondents”) for. Respondents must meet the minimum qualifications and requirements as set forth within the RFP and be capable of providing services identified in the Scope of Work herein. The proposed schedule below is subject to change. Any changes to the schedule for the RFP process will be issued to all Respondents via addenda on the County's eProcurement Portal. This is a fully electronic Request for Proposals (RFP). Respondents must submit their proposals online via the County’s online bidding system. Only electronic proposals will be accepted. Facsimile and e-mail proposals will NOT be allowed. For assistance on uploading proposals via County’s eProcurement Portal, please contact procurement-support@opengov.com or https://help.procurement.opengov.com/en/. All questions or requests for interpretations must be received within this solicitation by October 6, 2026, before 2:00 PM as specified in the solicitation. Respondents are not to contact other County personnel with any questions or clarifications concerning this solicitation. Verbal clarifications or responses will not be considered binding. Respondents are required to review and acknowledge the Mandatory Pre-Proposal Job Walk Schedule, which identifies the required job walk dates, locations, facility-specific requirements, security and access procedures, and other solicitation-related information, as well as the Mandatory Job Walk Information Package, which establishes the general job walk requirements, attendance procedures, registration instructions, security clearance requirements, facility information, and other instructions applicable to the mandatory job walks. Attendance at all required job walks and compliance with the requirements contained in these documents is mandatory. Failure to comply with these requirements may result in a proposal being deemed non-responsive. Any parking fees incurred while attending the mandatory pre-proposal job walks shall be the sole responsibility of the Respondent.

The County of Orange operates a large and diverse portfolio of facilities that support essential public services, including public-facing offices, clinical and health service locations, libraries, detention and secure facilities, training centers, and administrative buildings. These facilities experience high daily usage, extended operating hours, and serve a wide range of users, including County staff, justice-involved individuals, vulnerable populations, and the general public. Maintaining clean, safe, and sanitary facilities is critical to supporting County operations, protecting public health, ensuring regulatory compliance, and maintaining public trust. Janitorial services play a direct role in risk reduction, infection prevention, facility longevity, and overall service delivery, particularly in high-traffic, high-risk, and continuously operating environments. The County is seeking a contractor capable of delivering consistent, professional, and full-service janitorial operations across multiple facility types with varying usage patterns, security requirements, and sanitation needs. The work extends beyond routine cleaning and requires the ability to adapt to operational realities, including after-hours service, emergency response, enhanced disinfecting, exterior waste challenges, and day porter support at select locations. Project Challenges: Managing services across multiple departments and facility types, each with distinct operational needs Maintaining sanitation standards in high-traffic and public-facing environments Supporting facilities with 24-hour operations, secure areas, or restricted access Addressing specialized cleaning requirements, including biohazard-sensitive areas and infection-control environments Responding quickly to unplanned events, such as spills, public health concerns, or increased facility usage Ensuring consistent service delivery while coordinating with County staff, facility managers, and security personnel A successful contractor will demonstrate the ability to deliver reliable, consistent, and high-quality cleaning services across all assigned facilities; proactively manage staffing, supervision, and communication to prevent service gaps; and recognize that this is a full-service operation requiring more than surface-level or minimum-effort cleaning. The contractor must respond promptly to day-to-day needs, issues, and emergency situations while maintaining strong quality control, compliance, and accountability practices. Successful vendors will also demonstrate a clear understanding of the County’s operational complexity, show flexibility and responsiveness, and present a service approach that prioritizes health, safety, professionalism, and consistency in support of clean, safe, and professional County environments.

Responses are due October 27, 2026 at 2:00 PM PDT.

Questions must be submitted by October 6, 2026 at 2:00 PM PDT.

A mandatory pre-proposal conference is scheduled for August 4, 2026 at 8:00 AM PDT at Please see agenda for Job Walk locations, special conditions, and applicable security requirements..

Commodity categories: Building and Facility Construction and Maintenance Services; Building and facility maintenance and repair services; Building maintenance and repair services; Handyman services; Building maintenance service; Floor cleaning services; Plumbing system maintenance or repair; Facility maintenance and repair services.

Contact: Jessica Cortez, Procurement Contract Specialist / Deputy Purchasing Agent (jessica.cortez@ceo.oc.gov, (714) 834-6829).

4 documents are attached to the notice: RFP-017-2988904-JC - MODEL CONTRACT - Countywide Janitorial Services; RFP-017-2988904-JC - Mandatory Pre-Proposal Job Walk Schedule; OCSD - Tour Agreement and Civil Claims Release; RFP-017-2988904-JC -Mandatory Job Walk Information Package rev 9.17.26.

The full solicitation document, addenda and the question-and-answer thread are on the agency's OpenGov portal at https://procurement.opengov.com/portal/ocgov/projects/231686. Responses are submitted electronically there, and a free vendor account is required before you can upload one.