City of Pasadena · Solicitation 2026-RFP-0480

P-57907 Enterprise Monitoring

Pasadena, CA City Posted Sep 29, 2026 Last verified Oct 1, 9:20 PM
Excavation & Grading 27 days remaining

Plain-English summary

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What the agency needs

Request for Proposals from City of Pasadena - Pasadena, CA

City of Pasadena - Information Technology Department has issued request for proposals, solicitation 2026-RFP-0480.

The City of Pasadena is seeking a vendor to provide an Enterprise Monitoring solution and associated implementation and support services. The goal of the Enterprise Monitoring project is to strengthen alert management and monitoring processes, and to proactively identify and address system performance issues before they impact customers. The City seeks a unified monitoring and observability platform that provides centralized visibility across infrastructure, networks, cloud services, databases, applications, integrations, and business services. The desired solution will correlate events and performance data across technology domains, improve operational awareness, reduce alert fatigue, accelerate root cause analysis, and enable proactive management of service health and availability. The platform should support the City's current hybrid and multi-cloud environment while providing a scalable foundation for future operational monitoring and automation initiatives.

Responses are due October 29, 2026 at 3:00 PM PDT.

Questions must be submitted by October 12, 2026 at 5:30 PM PDT.

Commodity categories: Other Computer Related Services.

Contact: Jim Scheel, Project Manager (jscheel@cityofpasadena.net, (929) 744-7896).

14 documents are attached to the notice: Master Services Contract; Insurance Requirements - Enterprise Monitoring; Unique Entity ID (SAM); DoIT Technical Questionnaire; REQUIRED FORMS - AAs - SIG-LEGAL-STATUS - DECLARATION OF NONCOLUSION 08022024 v2; DISQUALIFICATION_DISCLOSURE (4); CONFLICT_OF_INTEREST (5); Pasadena_Taxpayer_Protection_Amendment_Disclosure (2).

The full solicitation document, addenda and the question-and-answer thread are on the agency's OpenGov portal at https://procurement.opengov.com/portal/pasadena/projects/292413. Responses are submitted electronically there, and a free vendor account is required before you can upload one.

Who should bid

Excavation & Grading contractors - the work is Pasadena, CA.

Deadline

29 October 2026, 3:00 PM PDT (27 days remaining - last confirmed 1 Oct)

How to submit

On the agency's own system, not on BusyBids. Open the official notice

Check before bidding

  • Questions close on 13 October, before the bid deadline.

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Important dates

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EventDate and time
Questions due 12 October 2026, 5:30 PM PDT check
Bid deadline27 days remaining - last confirmed 1 Oct 29 October 2026, 3:00 PM PDT check 27 days

Times are shown in the agency's own zone. Confirm every deadline against the official notice.

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Where this came from

Collected from OpenGov Procurement - California, first seen 29 September 2026, last confirmed 1 October 2026.

Dates and requirements are reproduced from the source. Confirm every deadline against the official notice before you bid.

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